Customer Education
& Professional Certification

ENTICE Core Training (701)

Course Type:	Instructor-Led
Duration (days):	3
Class Time:	9:00 AM - 5:30 PM
List Price (USD):	$1800

Course Description

Upon completion of the training you will:

Operate and maintain an ENTICE system
Understand basic hardware and software functionality
Define system concepts
Perform system setup procedures
Start/Stop/Restart the ENTICE Controller
Perform configuration tasks
Troubleshoot configuration problems and carrier issues
Monitor the status of ENTICE

This course contains the following modules:

Course Introduction
ENTICE Overview
Hardware Overview
ENTICE User Interface
Configuration Procedures
System Administration
Advanced Routing
XoIP Configuration

Day 1 Outline

Course Introduction
ENTICE Overview
Hardware Overview
User Interface
Lab: System Access and menu Tour
ENTICE Tables
Lab: Working with Tables
ENTICE System Tree View
Lab: Work with System Tree Views
ENTICE Controllers
Lab: Starting/Stopping ENTICE Controllers
Status Monitoring and Maintenance
Lab: Check Status and Check States

Day 2 Outline

System Configuration and Administration
Lab: Review Log Files, Alarms and Call Detail Records (CDRs)
Advanced Routing and Translation
Exception Tables
Announcements
Lab: Translations, Advanced Routing and Test Calls
XoIP Configuration
Lab: XoIP Configuration and Troubleshooting

Day 3

XoIP Configuration (cont.)
ENTICE Troubleshooting Procedures
Lab: Advanced system setup and troubleshooting
Stratus ENS Online Ticket System
Lab: Advanced call control with other ENTICE switches

Student Requirements:

Attendees are requested to bring a laptop with an internal/external speaker as well as an internal/external microphone
A SIP soft phone that will run on your laptop such as X-Lite from Xten or similar client application (optional)
Since we will be accessing a Linux server, you may want to download to your laptop either "putty" and/or "cygwin" to run secure shell to access the ENTICE server(s) (optional)